Terms and Conditions

Before and After Booking

By completing a booking on our website, you confirm that you have read, understood, and agree to these terms and conditions.

Boat Trip Turkey is a family-run business based in Kaş, Turkey, dedicated to offering unforgettable experiences on the turquoise waters of the Mediterranean. We proudly manage a range of private and shared yacht charters, as well as bespoke tours, with the goal of providing the highest quality service. For additional activities, we collaborate with carefully selected local operators, ensuring that each experience maintains our standards for excellence.

If you encounter any issues during booking on our official website, www.boattripturkey.com, please reach out to our Customer Service team at [email protected]. We’re here to help!

When booking, it is essential to provide accurate details. Upon finalizing your booking, you will receive a confirmation email with your booking number and a voucher for each service. These vouchers serve as your proof of purchase; please ensure you can present a physical or electronic copy on the day of your tour.

Please review your booking confirmation carefully to verify all details. If you notice any errors, such as incorrect dates or participant numbers, contact us immediately. It may become challenging to adjust your reservation as the tour date approaches, so prompt action is crucial. Boat Trip Turkey is not liable for any errors in bookings that are not reported in a timely manner.

Cancellation and Refund Policy

Scheduled Tours

  • More than 24-Hour Notice: If you cancel more than 24 hours before the tour, we will refund you in full, no questions asked.
  • Within 24-Hour Notice: Cancellations made within 24 hours of the tour are non-refundable.

Private Tours

  • More than 7-Day Notice: Cancellations made at least 7 days before the tour will receive a full refund.
  • Within 7-Day Notice: Cancellations within 7 days of a private tour are non-refundable. However, please contact us immediately to discuss potential options.

Unexpected Cancellations

If we must cancel a tour due to unforeseen circumstances (e.g., severe weather, staff illness, or insufficient participant numbers), we will either reschedule or issue a full refund.

Modifications and Changes

Boat Trip Turkey may make minor adjustments to itineraries or schedules due to factors outside our control (e.g., weather conditions). Any changes will be communicated to you as early as possible, and we ensure that such changes will not detract from the overall experience.

Disclaimer

All tours and activities offered by Boat Trip Turkey are undertaken at participants' own risk. Boat Trip Turkey is not liable for accidents or incidents related to medical conditions, allergies, or other individual health concerns. We also reserve the right to deny participation in activities to anyone not following safety guidelines or exhibiting inappropriate behavior.

Privacy Policy

Boat Trip Turkey values your privacy. When you book with us, we collect only the information needed to provide our services, including your contact information and booking details. This data will never be shared outside of our trusted service providers without your consent.

For any questions or clarifications, please contact us at [email protected]. By booking with Boat Trip Turkey, you agree to these terms and conditions.