Terms and Conditions

Effective Date: 03/11/2024
Last updated: 20/05/2025

By completing a booking through our website (www.boattripturkey.com), you confirm that you have read, understood, and agreed to the terms and conditions below.

Boat Trip Turkey is the trading name of Larsoy İnşaat Emlak Turizm ve Ticaret Ltd. Şti., a licensed travel agency in Turkey operating under the name Larsoy Seyahat Acentası – Licence No: 5985.

We are a family-run business based in Kaş, offering unforgettable experiences on the Mediterranean, including private and shared yacht charters. We also collaborate with trusted local partners who share our standards for quality and service.

Before and After Booking

If you encounter any issues while booking through our official website, please contact us at [email protected] — we're here to help.

When making a booking, it is your responsibility to provide accurate and complete information. After booking, you will receive a confirmation email that includes:

• Your booking reference
• A secure Manage Booking link
• Digital vouchers (your proof of purchase)

You can present your vouchers digitally or in printed form on the day of your tour.

Please check your confirmation carefully. If you notice any mistakes (such as the wrong date, tour, or number of guests), contact us immediately. Changes may not be possible close to the tour date. We are not responsible for errors that are not reported in a timely manner.

Cancellation & Refund Policy

Scheduled Tours

• More than 72 hours before the tour: Full refund — no questions asked
• Within 72 hours of the tour: Non-refundable

Cancellations can be made directly and instantly using the Manage Booking link provided in your confirmation email.

Private Yacht Charters

• More than 8 weeks before departure: Deposit is retained; balance refunded
• 4 to 8 weeks before departure: 25% of the total amount is refunded
• Less than 4 weeks before departure: No refund available

To cancel a yacht charter, please contact us in writing (email is sufficient).

✳️ Note: Airline tickets, third-party activities, or extra services are subject to their own cancellation rules and are not refundable by us.

Refund Processing

Refunds that qualify under our cancellation policy are processed automatically and immediately through our integrated booking system.

However, it may take 2 to 7 business days for the refunded amount to appear in your bank or credit card account, depending on your payment provider.

Cancellations by Us

In rare circumstances, we may need to cancel your booking due to:

• Severe weather
• Crew illness or safety concerns
• Operational issues
• Low participant numbers
• Force majeure (e.g. political unrest, natural disaster)

If we must cancel your tour, you will be offered an alternative date or a full refund. We will notify you as early as possible.

Modifications & Changes

We reserve the right to make reasonable changes to itineraries, schedules, or durations due to weather, safety, or operational factors.

Where possible, we will notify you in advance. Minor adjustments do not entitle a refund unless they substantially alter the overall experience.

Payments & Security

All payments are securely processed via Türkiye İş Bankası and Garanti BBVA using 3D Secure Virtual POS technology.

We do not collect or store your card or payment details at any time. All sensitive financial data is handled directly by the bank’s secure payment infrastructure. We only receive confirmation that your payment was successful.

Disclaimer

All activities are undertaken at your own risk. Boat Trip Turkey is not liable for:

• Injuries or health issues related to pre-existing medical conditions
• Allergic reactions
• Accidents resulting from personal negligence
• Failure to follow safety instructions

We reserve the right to refuse participation to any guest who behaves in a disruptive or unsafe manner.

When you participate in optional third-party services (e.g. paragliding, transportation), those services are provided by independent operators. We are not responsible for the delivery or quality of those services.

Privacy

We only collect the personal data necessary to manage your booking and provide the service (e.g. name, email, group size). We never sell or misuse your data.

You can view our full Privacy Policy here to learn how your information is handled and protected.

Contact

If you have any questions or need help regarding your booking or these terms, feel free to reach out:

📧 Email: [email protected]
🏢 Address: Andifli Mah, Liman Sk No: 4/B, 07580 Kaş, Antalya, Turkey