Privacy Policy

Effective Date: 03/11/2024
Last updated: 20/05/2025

This Privacy Policy explains how Boat Trip Turkey (a trading name of Larsoy İnşaat Emlak Turizm ve Ticaret Ltd. Şti.) collects, uses, and protects your personal data when you visit or book through www.boattripturkey.com.

We are a registered travel agency in Turkey operating under the name Larsoy Seyahat Acentası – Licence No: 5985.

By using our website, you agree to the practices described in this policy.

Who We Are

Company Name: Larsoy İnşaat Emlak Turizm ve Ticaret Ltd. Şti.
Trading Name: Boat Trip Turkey
Registered Travel Agency: Larsoy Seyahat Acentası – Licence No: 5985
Business Address: Andifli Mah, Liman Sk No: 4/B, 07580 Kaş, Antalya, Turkey
Website: www.boattripturkey.com
Contact Email: [email protected]

What Data We Collect

We collect personal information in the following ways:

1. Booking Information

When you make a booking or manage an existing booking, we collect:

Full name
Email address
Group size
Tour date
Any optional notes you provide

This data is securely stored in our backend (Firestore) and accessible via a private manage-booking link sent to you after booking.

2. Contact Form Submissions

When you fill out our contact form, we collect:

Full name
Email address
Group size
Your message or enquiry

We use this information to respond to your query only.

3. Usage Data

When you browse our website, we automatically collect:

Your IP address
Browser type
Pages visited
Time spent on each page
Device and language settings

This helps us improve the functionality and user experience of our site.

Payments and Security

We do not collect or store your card details directly.

All online payments are securely processed via Türkiye İş Bankası using 3D Secure payment technology. Your sensitive card data is never stored on our servers.

Cookies and Tracking

We use cookies to personalise your experience and understand how our website is used. These cookies fall into the following categories:

Essential cookies – Required for the website to function properly (e.g. language selection, booking process).
Analytics cookies – Help us understand how visitors interact with our site through tools like Google Analytics.
Marketing cookies – Used for tracking conversions and delivering relevant ads through tools like Meta Pixel.

On your first visit, you’ll see a cookie banner that lets you accept or decline non-essential cookies. Your preferences are respected.

How We Use Your Data

We use the information we collect to:

Provide and manage your tour booking
Respond to your messages and requests
Improve our website and user experience
Analyse website performance
Ensure secure and legitimate use of our services

We do not use your personal data for email marketing or newsletters at this time.

Legal Basis (GDPR Compliance)

If you are located in the European Economic Area (EEA), we rely on the following legal bases to process your data:

Performance of a contract (e.g. handling your booking)
Your consent (e.g. for analytics or marketing cookies)
Compliance with legal obligations

How Long We Keep Your Data

We keep booking and contact information only as long as necessary to fulfil your request or comply with legal obligations.

Usage and analytics data may be retained for site performance analysis but is anonymised and not linked to you directly.

Your Rights Under GDPR

If you are in the EEA, you have the right to:

Access the data we hold about you
Request that we correct or delete your data
Withdraw consent for non-essential cookies
Lodge a complaint with your local data protection authority

To make any such request, please contact us at [email protected].

Third-Party Services

We use third-party tools (e.g. Türkiye İş Bankası for payments, Google Analytics, and Meta Pixel) to help us run our business.

These providers only access the data they need to deliver their services and are obligated to keep it confidential.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.

If we become aware that we have collected data from a minor, we will delete it immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last updated” date will be revised.

We encourage you to review this page regularly.

Contact

If you have any questions about this policy or how we handle your data, please contact us:

📧 Email: [email protected]
🏢 Address: Andifli Mah, Liman Sk No: 4/B, 07580 Kaş, Antalya, Turkey